Lone workers face unpredictable risks every day — from remote travel and isolated sites to handling client visits alone.
Ensuring your staff are protected—and your business is compliant—is critical.

CareMate supports your WHS obligations with 4G lone worker safety alarms, including the NEVERalone pendant and SAFETYwatch.
We recommend Professional Monitoring for maximum compliance and staff safety:

• Professional 24/7 Monitoring (Recommended): Connects to a top-graded 24/7 Australian response centre.
  Ensures a guaranteed response, recording of incidents, and professional escalation protocols.
  

With Man Down alerts—or a simple SOS button—staff stay confident, knowing an instant emergency alert and GPS location will be sent to the response team.

Devices also feature Welfare Timers and Check-in/out capabilities for proactive safety, plus a Silent Mode for discreet duress situations.

Responders can then call the device, which answers automatically in speaker mode, allowing them to assess the threat and arrange assistance immediately.

It’s simple, compliant, and works wherever they are — on site, on the road, or with clients.

For Lone Workers

• Stay Safe Anywhere – At work, on site, or travelling between locations.
  
• Man Down & Rapid Access – Automatic alerts if you fall, plus a simple SOS button for immediate help.
• Welfare Timer – Set a countdown before entering a hazardous area. If you can't reach the button later, the device calls for help automatically when time runs out.
  
• Silent Alert Mode – Send a discreet signal for help without drawing attention.
  
• GPS Live Location – Your exact location is available in an emergency.
  
• 4G Mobile Standalone Device – Works anywhere with network coverage. No phone needed.
  
• Lightweight and Discreet Design – Comfortable to wear and easy to keep close at all times.
  
• Long-Lasting Battery – Reliable protection throughout your shift.
  
• Stay Connected – Check-ins and alerts keep you linked to your support network.
  
• Award-Winning Design – Trusted for safety and reliability.

For Employers

• Meet Safety Obligations – Supports your duty-of-care and WHS responsibilities.
  
• Staff Are Never Alone – Immediate alerts when help is needed.
• Man Down & Incident Alerts – Receive instant notifications for falls, SOS or missed check-outs / welfare timers.
• Peace of Mind – Support your team while respecting their independence.
  
• Flexible Monitoring Options – Self-monitored or 24/7 professional monitoring.
  
• Easy Oversight – Remotely monitor check-ins, check-outs, and welfare timers across your teams.
• Welfare Timer Protocols – Staff activate a safety countdown before high-risk tasks. If they fail to check in or cancel the timer, an alarm is automatically triggered.
  
• Simple Rollout & Oversight – Easily deploy, manage, and track devices for teams of any size.
  
• Trusted & Recognized – Award-winning devices for workplace safety.

In Australia, employers have a legal duty of care under Work Health and Safety (WHS) laws to protect employees who work alone or in isolated situations, such as travelling between sites, working after hours, or visiting clients independently.

Key points for employers:

• Identify risks and put measures in place for lone workers.
  
• Have systems to respond if a lone worker is in distress.
  
• Monitor staff welfare effectively and take action if alerts are triggered.
  
• Legal consequences apply if employers fail to meet their obligations, including fines or prosecution if a worker is harmed due to inadequate safety measures.
  

Tools like NEVERalone devices support compliance by enabling remote monitoring, check-ins, and instant alerts, giving employers confidence that staff are safe while still maintaining their independence.

Further Information & Resources

For more detailed information about lone worker safety and employer obligations, visit your state or territory’s workplace health and safety authority:

• Safe Work Australia
  
• SafeWork NSW
  
• WorkSafe VIC
  
• WorkSafe QLD
  
• SafeWork SA
  
• WorkSafe WA
  
• WorkSafe TAS
  
• NT WorkSafe
  
• WorkSafe ACT
  

Each authority provides official WHS legislation, codes of practice, and resources to help organisations assess risks and meet their duty of care for lone and remote workers.